Mphasis enables customers to reimagine their digital future by applying a unique formula of integrated cloud and cognitive technology. Mphasis X2C2TM formula for success (shift anything to cloud and power everything with cognitive), drives five dimensions of business value with an integrated consumer-centric Front to Back™ Digital Transformation, enabling Business Operations and Technology Transformation. Mphasis applies advancements in cognitive and cloud to traditional Application and Infrastructure Services to bring much needed efficiency and cost effectiveness. Mphasis' core reference architectures and tools, combined with domain expertise and hyperspecialization are the foundation for building strong relationships with marquee customers. Mphasis BPS delivers deep-domain business process services—infusing talent, streamlining processes and leveraging technology—for enterprises in banking, capital markets, and insurance markets. As markets mature and become more competitive, organizations need to transition from business process outsourcing to more immersive business process services. Our services are aligned to client’s maturity—be it from delivering point projects through to utility based-models. We specialize in brokerage and wealth operations, property and casualty (P&C) insurance, compliance services, specific industry services including mortgage through our subsidiary Digital Risk. We provide these services from multiple centers in India, Poland, and the United States.

Customer Support Officer

Customer Care Executive

Full Time - Fresher (< 1 yr)


College Graduates
Students in their final year of college
Students in any year of college

Bengaluru

1.8 - 2.4 Lakhs per Annum


The right candidate will • have excellent communication skill • have knowledge of computer fundamentals • be comfortable working in night shifts Responsibilities of the role are • Business to Business, Customer Service Profile • Making Outbound Calls as per the training imparted and adhering to the standard call handling procedure • Recording appropriate notes on the account of all calls made (wherever applicable) • Adhere to Compliance Positions currently open • Trainee Customer Support Officer (0-6 months experience) • Customer Support Officer (6-18 months experience) • Senior Customer Support Officer (18+ months experience)

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College Graduates
Students in their final year of college
Students in any year of college

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