Process Associate

Business Process Outsourcing Executive

Full Time - Fresher (< 1 yr)


College Graduates
Students in their final year of college
Students in any year of college

Kolkata

1 - 1.8 Lakhs per Annum


1.Performing the tasks or outsourced projects as per the given standards and set regulations by the parent organization. 2. Determining the number of employees required for the outsourced project and hiring the right staff and employees for the project. 3. Maintaining the quality of service as required by the client and working on continuous performance improvement to offer best quality services to the client who has outsourced the project. 4. Maintaining the important logs and documentation regarding the details of the tasks performed during the outsourced project. 5. BPO process where customer care department is outsourced, the job responsibilities also include providing effective and efficient customer service by resolving all the complaints, issues and queries of the customers. 6. performing the monthly milestone reports and project progress report for the discussion with the client. 7. The BPO job responsibilities also include goal and target setting, so that the project is completed within the stipulated deadlines as given by the client along with excellent quality work.

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College Graduates
Students in their final year of college
Students in any year of college

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